New refund policies from Alibaba's Taobao and JD.com spark fears of customer abuse among merchants
Some merchants have raised concerns that consumers may look to exploit the terms of these ‘refund only’ policies, hitting their operations.
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Some merchants have raised concerns that consumers may look to exploit the terms of these ‘refund only’ policies, hitting their operations.
In an interesting development in the very lucrative and competitive online shopping market in China, JD.com has reportedly won a lawsuit against rival Alibaba Group in the High People’s Court of Beijing.
The legal fight between the two ecommerce giants sparked due to a practice called choosing one out of two, which pressurised brands and merchants to operate on their platform exclusively, , legal, alibaba, JD.com, ecommerce
The High People's Court of Beijing ruled that Alibaba Group Holding Limited along with Zhejiang Tmall Network Co and Zhejiang Tmall Technology Co had abused their market dominance and adopted monopolistic practices known as "choosing one from two" causing JD.com severe damage, JD.com said in a statement published on its official WeChat account.
Chinese online retailer JD.com said on Friday that it won a lawsuit against rival Alibaba, which was slapped with a 1 billion yuan ($140.68 million) fine over monopolistic practices.