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I think they're alleging it's systematic and throughout the league. many of these players played for several teams. i think they would tell you that they believe the treatment was the same, no matter where they were playing. and that it was willful, and there was certainly an awareness on the part of the nfl, what they were doing with these guys to get them back on the field. >> i've interviewed jim mcmann several times now, and i've seen how his life has greatly been impacted by those years on the football field. he has to be in a room with dim lights. it's stunning what life he has today. wh...

As to why they have shortchanged these customers. but that would require wifi. switch to comcast business internet and get two wifi networks included. comcast business built for business. while the nfl is facing a stunning new lawsuit from a number of former players, including jim mcmann, and richard dent, accusing the

Quarterback jim mcmann recently learned he suffered a broken neck during his career and nobody told him about it. he also had a broken ankle and was told it was just a sprain. how does the nfl repair its image after these kind of allegations? >> well, it's going to be hard, because the nfl has become a very attractive target for attacks regarding player safety. we had the concussion cases going, and now we have this allegation of leaguewide misconduct with respect to meds and injury. so it's going to be hard for them to repair their reputation. but they've got to fight it. so it's going to be ...

Reports are, and there is going to be accountability. >> accountability. well, joining me now, nbc news white house correspondent chuck todd, and jim, and kerm colonel jack jacobs, and legislative director for iraq and afghanistan, veterans for america. let me take this out of turn, alex, and go to you first. your group has been critical of the va, critical of general shinseki. did the president do the right thing in standing by him today for now? >> we were disappointed in the president's remarks. we certainly understood he may do that, but we're disappointed. he needed to come out with a lot...