Grey Power calls for better home help support, again
As a Grey Power Zone Seven committee member, she represented patients throughout Southland and Otago. Southern DHB's manager for the health of older people Sharon Adler said all providers were subject to regular monitoring. This included certification audits every 18 months; six-monthly reviews of quality indicators like timeliness, complaints, and quality of care planning; and monthly reviews of service metrics like case mixes, demographics, and travel time, she said. Adler gave the board's Disability Support Advisory Committee an overview of the service at a meeting on Monday, explain...