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Customer surveys. this company is saying target's perception scores have actually dropped to their lowest level since 2007, carol. you're seeing a lot of customers spooked about going into a target and spending money. >> not a merry chris ms. for target. i don't think their sales will be up this year. right? no. >> not expected. no, no. >> alison, thank you so much. despite sluggish retail sales, santa has plenty of work to do. he is already in the air. and santa was able to cut through all that red tape. usda granted his reindeer access to american air space. so, yea! he has already deliver...

It's offering a 10% discount on its items, staying open later hours. but i'm not sure that's going to get people back into the stores if they are afraid to use their credit cards. >> well, target did a very good job of getting out in front of this right away. they basically, you know, let consumers know that this was an issue. and that if they had the, you know, anything they needed to check into so they gave them a game plan of how to get through the problem. then they offered a discount. so they did the right things. the challenge for them is that going to be enough for consumers to go in. c...

Ah. i love that. okay. that's enough of that. >> okay. as alison says, not exactly been a stellar shopping season this holiday. retailers say foot traffic is down about 21% across the country. as you know, target is still reeling from that massive data breach. there are only a few hours left until christmas day. so, head out for the big, big, big old bargains, right? that's how retailers are trying to lure you back in the stores. george hal is in chicago, tracking it all. good morning. >> reporter: carol, good morning. have you been in those stores or you got all your christmas shopping wrappe...

Everything you need in there. >> reporter: the national retail federation predicts an increase of 3.9% in sales from the same timeframe last year. so, retailers know this is crunch time. according to one survey, certain stores are expected to do better than others financially over the holiday season. among them, walmart, dollar tree, target, walgreens and macy's. those sales are reportedly down at target after a recent data breach that compromised the financial identities of millions of customers. among the bottom five on the survey, lowe's, toys r us, boscov's and barnes & noble. shoppers are...