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Information, a caution that prolonged zinc intake may be linked to adverse health effects. for mark jakoby who says his body will never recover, it's a warning that comes way too late. "fixodent and forget it." >> well, apparently i can't forget it. because it's took a lot away from me. >> reporter: procter & gamble said they know of no valid study that using fixodent as directed causes any ill health effects. now, this binder in front of me has over 360 adverse event reports that went directly to the fda. the fda wouldn't talk to us about it. procter & gamble wouldn't talk to us about it. we'...

Dr. kenneth shay which said the authors don't understand the nature of the material they're writing about. but abc news has learned dr. shay failed to disclose a conflict of interest, that he was also a paid consultant for procter & gamble, the makers of fixodent. >> that's a fundamental transgression of professional medical ethics and not to be allowed. >> reporter: abc news obtained documents in which shay sent draft reports to procter & gamble saying, please be a circumspect because as a reviewer i'm not supposed to be passing an unpublished manuscript around. >> it is an outrage. a fundame...