Greyhound ticket refunds, rules for lay-bys & status cards
Importantly, the stores must refund you – they can’t issue a credit note instead, locking you into buying with them again. Kabelo told me that he’d put a lay-by on a R20,000 couch at a Centurion furniture outlet last August and when he’d finally paid in full this month and was looking forward to collecting the couch, he was told it had been discontinued and that he must choose something else. Remember, this was a couch that was supposed to have been set aside for him as a lay-by purchase! He was promised a refund of his R20,000, but only after he’d clarified his rights with me and a...
Source: dispatchlive.co.za