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A lot over the years. ainsley: when you learned about and you saw the plane and we all heard the news that morning. your son is working in the building. i read somewhere that he called to you say mom, i'm okay. is that true? >> yes, he did. ainsley: you thought my son is coming out. everything is going to be final. >> i wasn't sure. i really wasn't sure because the scene was just so horrible. i was in vice president sales for a company at that time and so i was in my office. we didn't have a television. they were trying to get a radio going. the scene just seemed too horrible. and when i heard...

Really a record of our -- the evolution that we went through. one could say even emotionally, as we got to a place where we are today. where the freedom tower is coming out of the ground and the memorial is quite well on its way to being in place. it was the idea of putting a mirror up to the site. >> i know your documentary also includes some emotional stories, about the journey some of the victims of 9/11 had taken over the years. can you share with us a story? >> i think one particular story that comes to mind is the story of a woman named ling young on the impact floor when the planes hit....