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To the business, not me. so, you know, that was something that i really learned from it that was very valued. there's not one perfect formula for managing a successful restaurant. but there are some clear ways to increase your profits. here now are five management tips for restaurant owners kurtcy of ink.com. number one, stay close to your staff. ask them so help with brain storming ideas and listen to their opinions. two, focus on your guests' moods. make it your priority to do whatever it takes to make every diner leave your restaurant happier than when they came in. number three, make sur...

Chair of the new york city advisory board or astia, a group dedicated to increasing the role of female entrepreneurs. mike kaufman is editor of ink.com and deputy editor of inc. magazine. >> it's like a knife in your heart when you hear a story like this. >> it's fascinating really. >> you have a business idea and start talking aboutist to people. is the lesson don't talk about it? >> i don't think so. there are sort of two pieces to the story. one is like on a very human level. of course she feels betrayed, is shocked this happened. you can understand her personal sense of pain. on the busine...

Website, our address is yourbiztv.com. there, you can hit the ask the show link to submit a question for our panel. again, the website is yourbiztv.com. you can also e-mail us your questions or comments, that address is yourbusiness@msnbc.com. advances in technology are letting more entrepreneurs run their businesses from the comfort of their very own homes. j.j. looks at five handy home office gadgets courtesy of ink.com. >> if you're spending all of your time fielding phone calls check out phone geny. it can help you set up an automated answering service to answer common customer questions. ...

>> successfully using social media to reach your target audience is an art that unfortunately some small businesses have failed to master. ink.com walks you through five of the common don'ts you should be avoiding. one, obnoxious overmarketing, unless you are the most brilliant or funniest person alive, limit your posts to two to five each day. two, all take and no give. social networking is about interacting with people. follow others in your industry and share their posts. when a customer comments on something on your profile, respond even if it's only to say thank you. three, inconsistent p...

Something you think is really important, that they had put on the back burner, is not complete. well our app of the week can help you with this. week done is an interactive platform where people can record what they've gotten accomplished and what's still on the to-do list. easy to read status reports are e-mailed to managers laying out an overview of the week. this way, you can better assign tasks and plan out future work loads. tech mistakes can be costly. affecting not only your budget but also your productivity. here now are five common mistakes you might be making right now, courtesy of...