And rising energy prices have made life difficult. yeah, we've got heating, i just limit it at the minute because i can't afford to have it on. i'm going to do the wash now, wash the uniforms and then i put it on to dry that, and we have it on for an hour when we wake up. we could get a call anytime from social services, domestic violence, the police, fire brigade even, so we just keep on going. down the road at the west brom food bank, referrals are up on a year ago, a regular stream of new people needing help. what was it like walking in here for the first time today? a bit daunting. on a vi...