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The vehicle. he said, "yep, that's the vehicle that i saw." >> reporter: and that wasn't the only thing the witness noticed, says assistant d.a. david saacks. >> he remembers a patch or some kind of something, you know, on the shirt. >> reporter: a patch like on the uniform shannon wore as a 911 dispatcher. and there was more. investigators discovered shannon clocked in at about 10:00 a.m., some two hours after denita smith had been murdered. more than enough time for the 55-mile drive from durham to her job at the 911 center in greensboro. so police obtained a search warrant for shannon's hou...

>> reporter: the caller was the apartment's maintenance supervisor, who'd been working near denita's unit. >> when he heard the shot, he'd looked up in that direction and he told me he saw a female that was about 5'10", hair in a ponytail, and had some kind of emblems on her clothing. >> the young lady that stays over here, she heard it too and she's like upset and shaking and stuff like that. >> she was covering her face and she went and got into her truck and started driving away. >> reporter: this woman looked frightened or -- >> he said like she was distraught. she had her hands over her f...

Around the time denita was killed. >> i'm hearing gunshots coming from somewhere around here. >> reporter: the caller was the apartment's maintenance supervisor, who'd been working near denita's unit. >> when he heard the shot, he'd looked up in that direction and he told me he saw a female that was about 5'10", hair in a ponytail, and had some kind of emblems on her clothing. >> the young lady that stays over here, she heard it too and she's like upset and shaking and stuff like that. >> she was covering her face and she went and got into her truck and started driving away. >> reporter: this ...

He said, "yep, that's the vehicle that i saw." >> reporter: and that wasn't the only thing the witness noticed, says assistant d.a. david saacks. >> he remembers a patch or some kind of something, you know, on the shirt. >> reporter: a patch like on the uniform shannon wore as a 911 dispatcher. and there was more. investigators discovered shannon clocked in at about 10:00 a.m., some two hours after denita smith had been murdered. more than enough time for the 55-mile drive from durham to her job at the 911 center in greensboro. so police obtained a search warrant for shannon's house. >> and we...

>> reporter: the caller was the apartment's maintenance supervisor, who'd been working near denita's unit. >> when he heard the shot, he'd looked up in that direction and he told me he saw a female that was about 5'10", hair in a ponytail, and had some kind of emblems on her clothing. >> the young lady that stays over here, she heard it too and she's like upset and shaking and stuff like that. >> she was covering her face and she went and got into her truck and started driving away. >> reporter: this woman looked frightened or -- >> he said like she was distraught. she had her hands over her f...