My chief said, don't worry about it. a week later the general came back in and what do you need? we'll take care of it. >> well, that was the members on my committee, the chair of my committee and everybody else, they spent that week figuring out how to make that guy's life a living and breathing hell. and they succeeded. so the guy had to come back, and you know, make good. that's how it works there. >> what you're talking about is a difference between relationships where you got to think about how your behavior one day will affect your standing another day and simply transactional things. th...