Detailed text transcripts for TV channel - MSNBC - 20170610:11:40:00
Trying to focus on a definite line of handles. that say a novice brewer can come in and say i want that handle. that suits me. or i want that handle, but maybe we'll just change it a little bit. that's worked out real well for us. >> customers know that they're being heard. brewer steven, the owner of raven beer has a standing order. but he can always call with a request. >> he'll go out of his way. i think that's typical of a small business person. you know, the customer comes first and you'll spend the extra time to go out of his way. and i'm not talking about hundreds of tap handles. if i n...