Italy's TIM slapped with fine over universal service failure
Telecom Italia (TIM) received an unwelcome early Christmas present from regulator AGCOM when it was informed that it would have to pay a penalty of 58,000 (US$71,000) for failing to comply with a quality target linked to its universal service obligations. According to a resolution published by the regulator with respect to reports for 2019, TIM did not meet the quality target for the average response time to incoming calls. Italian view: Mobile operator TIM's had a tough year and another fine won't help matters. Apparently the operator reported a response time of 80 seconds, ten second...