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Disappearance, they learned that gavin had troubles he kept hidden. the man who seemed to have it all struggled with addiction. he also had serious financial problems detectives were far from answers, but that would change when someone gave them a name that led to a crucial discovery. here's keith morrison with more. >> reporter: like it or not it's a fact, an element of human nature. some people have affairs. some of them just flings and others a lot more. as detective ty poked through gavin's life, one name kept popping up, chandy. her full name, chandrika creech. she'd already told the dete...

Expect the worst, you think that you can't be shocked, but you can be is all i can say about that. >> reporter: but if gavin was dead, and certainly it looked that way, where was his body? how did his car wind up in the storage locker? and above all, who would have wanted him dead? reina lim certainly seemed an unlikely suspect. she told them she had rented the storage unit for someone else. meanwhile, detectives looked further into chandy's affair with gavin and discovered the two had met in rehab. and in december 2010, less than two years before gavin disappeared, lisa found out about it. >>...

Phone? >> yes. >> reporter: but chandy said she didn't see him may 1st, hadn't heard from him since. last sighting? a colleague saw him driving his black mercedes. >> we felt that the vehicle was still out there somewhere. >> reporter: so find the car and maybe find out what happened to gavin. and nine months after gavin vanished, they finally got the break they were looking for. >> i said, "i'm here to talk to you about your daughter." and he started crying. and he said, she saw everything. coming up -- >> we just waited until she showed up and kind of surprised her. she was very nervous, s...

Bobby grace. >> you don't normally find a body two years later after somebody is killed. you don't normally have key witnesses who don't come forward until years later. >> reporter: in january 2015, nearly three years after gavin smith disappeared, creech was charged with first degree murder. he pleaded not guilty. and chandy, well -- >> we didn't know if she set it up or if she had something to do with it. coming up -- an undercover sting and chandy's the target. >> and i was like, stop it. i was like screaming my head off. and then he comes out of the car and he's like, you're next! >> the...

>> reporter: but as much as he loved his boys, detectives learned gavin had been unfaithful to his wife, had been seeing a woman named melanie, and now that gavin had disappeared without a trace -- >> we went to talk to her and to see if she had any information. >> did she? >> no. the relationship had ended, and she had not talked to him, and she had no idea where he was at. >> reporter: but though melanie was the reason gavin moved out of his house a month before he vanished, she was not his first affair. there had also been a woman named chandy. that relationship was years in the past, but p...