CNN Anderson Cooper 360 March 26, 2014 03:33:00
It's just good. it's healing. >> reporter: they came here to see these volunteers, offering help to other families who have been affected. and to ask simple but now complicated questions. nicole's aunt wants to know how to close her brother's affairs. >> what do i do now? what if they don't recover my brother's body? what do i do? >> reporter: amongst all the uncertainty, the decisions and wondering, they reflect on a bit of solace. >> it would be great to get a body. but i understand. if we can't we can't they're in the right spot. they actually had plans to have a family funeral plot on thei...