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clerk in wisconsin. she spent the last 15 years running elections. here she is holding a mock election in 2011. she is trying to figure out how much extra time voters need to cast ballots under the state's iner you voter id law. >> i'm madison city clerk. and today we're having a mock election invi the city county building to time various scenarios with voter id and figure out how to do the best practices for 2012 before we actually have an election. >> she said she chose to do this work because she wanted to combat voting inequities in madison. she encourages every new wisconsin ele...

realizing that it's amber. how could that be? her life was just beginning. >> amber meet friends for life. >> there was just no trying with our friendship. it just was. >> but that life didn't last long. >> amber is on the floor, face down, and she has a plastic bag wrapped around her heads. >> it still is open, the door is open. >> most people who rob a store don't kill anybody. >> my whole world just died right there. >> for months, the murder stayed cold. >> didn't have witnesses, didn't have video, didn't have the any. we had everything going against us. >> we go down and talk to...

>> she is and will always be my sister. i don't know what happened to her. i don't get to say goodbye. it was awful. it makes your whole world fall apart. >> if you took her, please just let her come home. >> her name is heather elvis. it was news nationwide when she vanished. >> she had a new job. she was going on a first date. >> it was overwhelmingly horrible. >> where she at? >> police work the clues, her car abandoned. >> i was scared to death. >> a mysterious caller captured on camera. >> why would this person call from a payphone, in the middle of the night? >> then came the s...

>> i know my sister would've fought. we used to tell each other that if someone ever tried to hurt us that we would do everything we can to leave something behind, so the other one can figure it out. i believe that she was murdered. >> this is a very bizarre death. >> it was baffling from the start. a young woman dead at her millionaire boyfriend's mansion. >> 9-1-1 what are you reporting? >> i got a girl, hung herself. >> my heart started racing. >> you found her. >> i did. >> detectives ruled it a suicide, but was it? >> at the scene knives, rose, a cryptic phrase. >> her hands wer...

this is just after he's believed to have walked into a ballroom dancing studio in monterey park, california and opened fire. he shot at least 20 people, 11 of whom now died, 9 of whom are still hospitalized with their injuries. the suspected gunman got away after that massacre in monterey park. he then grove to this facility you see here in alhambra, california. this appears to be a foyer at another ballroom dancing facility a few miles away from the monterey park massacre in the city of alhambra, california. can we drop the chiron there. brandon tsay did not know when this man walke...