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>> reporter: i can't imagine. >> opening presents, playing with the new things you get. >> reporter: i can't think of a a more ideal place to have christmas. did it feel like that at the time? >> yeah. >> reporter: it was here in this patch of paradise, said cal, that he woke up one morning, years ago, to find that his wife michelle wasn't home. she had gone to work the evening before and didn't come back. mary harris is cal's aunt. >> she didn't know where she was and didn't know what had happened. >> reporter: woke up and she wasn't there? >> and honestly he didn't -- it wasn't something he ...

Max here in macedonia, a celebration of had his amazing bond with his mother. of little things, like their family's gift opening traditions. >> at our house we go by age and we do rounds at christmas and just going from me to grandma. >> well, it was wrong. you kind of had to bottle it up, didn't you. >> kind of. >> he didn't show his emotion too much to me. because he knew that i was -- >> you were worried. >> i was really worried. but i found out from his girlfriend's mother that he would go over to her house after school and her mother told me he did a lot of crying at their house.

Students of color typically do not have access

Ship by christmas. companies are now taking extreme measures and the new deadlines for gift delivery jo ling kent has details. >> reporter: with christmas around the corner, the shipping rush is on and experts say this year there will be 250 million more packages than delivery systems can handle >> we will be having 3 billion packages to be delivered between thanksgiving and christmas, and that is not counting the millions of packages that will come starting middle of next week for covid-19 vaccine. >> reporter: u.p.s. stores across the country feeling the strain >> we've been impacted by huge...

Jo ling kent, nbc news, los angeles. up next, how a baby girl has already made history