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Optus has said they don't know who is responsible or the reason behind the cyber attack, which is one of the biggest to have ever happened in Australia.
The telco's boss Kelly Rosmarin confirmed payment details and account passwords had not been compromised but admitted she felt 'terrible' the breach had happened under her watch.
Optus customers are demanding bills for the next month be waived as compensation for a massive security breach that saw millions of customers' personal details leaked.
Cyber security consultancy Gridware told Daily Mail Australia the type of data stolen by hackers will be sold on the dark web to criminals who will then create authentic-looking fraudulent phishing scams.
Optus has launched its latest Living Network innovation - Network Pulse - which it says provides a new interactive feature that empowers customers to...