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Detailed text transcripts for TV channel - MSNBC - 20131030:15:48:00 - Vimarsana News

Detailed text transcripts for TV channel - MSNBC - 20131030:15:48:00

Last week mr. lau was here and the president talked about the alternatives to the website, his phone calling or using paper, paper application. what he said an i think you've said it with the phone, they take the paper applications but enter them into the same web portal. so i know you get around the issue of getting on and getting logged off but there's still issues with data within the web portal. you can't even get reliable data who's even signed up. he also said because of the surge in paper applications, it's like six to eight weeks to process. so if november 30th is when this will be rea...

CNN AC 360 Later October 23, 2013 02:18:00 - Vimarsana News

CNN AC 360 Later October 23, 2013 02:18:00

Until we open the doors wide open. >> do we deserve a specific date? i mean, what can we tell people? because there's a little bit of a loss of confidence in this. so if you say as quickly as possible, that meant october 1st. >> what we can tell you is that it isn't where it needs to be. we are three weeks into a 26-week open enrollment period. people are enrolling every day. not as many as we would like. not at the volume we would like. and we will keep working on it until it is working as efficiently as possible. in the meantime, go to the web site, healthcare.gov. call the call center, 24 h...

CNN Anderson Cooper 360 October 23, 2013 05:18:00 - Vimarsana News

CNN Anderson Cooper 360 October 23, 2013 05:18:00

In the meantime, go to the website. healthcare.gov, call the call center 24 hours a day, seven days a week there are individuals that can answer questions in 150 languages and actually help people enroll. walk them through the enrollment that is available and also, navigators. the person trained assistants on the ground who can do the paper application. we have a website. we have a call center where you can walk through and get the product and we have actual volunteers on the ground. people have lots of options and what we know and this three weeks has demonstrated clearly millions of american...

CNN Anderson Cooper 360 October 23, 2013 00:18:00 - Vimarsana News

CNN Anderson Cooper 360 October 23, 2013 00:18:00

Website. healthcare.gov, call the call center 24 hours a day, seven days a week there are individuals that can answer questions in 150 languages and actually help people enroll. walk them through the enrollment that is available and also, navigators. the person trained assistants on the ground who can do the paper application. we have a website. we have a call center where you can walk through and get the product and we have actual volunteers on the ground. people have lots of options and what we know and this three weeks has demonstrated clearly millions of americans want this product, millio...

CNN CNN Newsroom October 2, 2013 13:11:00 - Vimarsana News

CNN CNN Newsroom October 2, 2013 13:11:00

Application, print the paper application or they say when you print the application you can call the 800 number or apply online. >> how long did that part of your task take? >> that part took about 40 45 minutes trying to maneuver through the website and find the proper link to apply, which wasn't there. it wasn't available. >> did you talk to an actual person at some point? >> yes, after waiting on hold for about an hour, i spoke to a representative there and she said there were glitches in the system and they were unable to process any applications but i was lucky enough to, she actually pro...