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Is why an organization like the veterans administration in the 21st century is not yet digitized. that's a bigger problem. and it requires a little bit of investigation to find out why that's so and why the va can't talk at the moment can't talk to any of the other departments. >> you know, patrick, you just mentioned, i mean, this issue, 3%, and so, i mean, the research that i've done, a lot of it is, again, just this paperwork problem. there is just an overload of paperwork. but, so is the problem about mobilization? i know the president has increased funding for veterans affairs. so, you kn...

Fill out, after he said it made multiple mistakes. that advocate paul sullivan for bergman&&moore calls it par for the course. >> no one from the v.a. would talk on camera but in a statement the agency did acknowledge the paperwork has created unprecedented backlog. >> that is why v.a. has become implementing a paperless digital disability claims system. >> the v.a. says it's beginning to address the paperwork problem with the new digital system. what do you say? >> the digital system isn't fully operationm yet. so that is just a fake excuse. >> no veteran should have to wait years and face mo...

They call it delay, deny, wait until i die. quote, the common refrain we hear from many veterans is delay, deny, wait until i die. that's a quote from congressman jeff miller. he calls the backlog on benefits claims a national embarrassment. delay, deny, wait till i die. what we're talking about here is a paperwork problem, and a bureaucracy problem. it's a problem about which the speed at which paperwork is processed. it is not a sexy-sounding problem. however, sexy we think all things associated with navy s.e.a.l.s are. but this is a problem that really specifically hurts the men and women w...

Delay, deny, wait till i die. what we're talking about here is a paperwork problem, and a bureaucracy problem. it's a problem about which the speed at which paperwork is processed. it is not a sexy-sounding problem. however, sexy we think all things associated with navy s.e.a.l.s are. but this is a problem that really specifically hurts the men and women who do the hardest job that we as a nation can ask anyone to do, and that in many cases we lionize for their service. we just don't make good on their promises that we made them while thanking them for what they do. we are hurting them and the...

Their disability claims that there is an alliterative phrase that people use to describe it. they call it "delay, deny, wait till i die." quote, the common refrain we hear from many veterans is delay, deny, wait till i die. that's a quote from congressman jeff miller. he calls the backlog on benefits claims a national embarrassment. delay, deny, wait till i die. what we're talking about here is a paperwork problem, and a bureaucracy problem. it's a problem about which the speed at which paperwork is processed. it is not a sexy-sounding problem. however, sexy we think all things associated with...