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Accurate. as one frustrated tsa official put it, this cheated the purpose of the shutdown. during the shutdown, people are intended to basically not receive a paycheck because it is not supposed to be comfortable, it is a way to ensure that the shutdown does not last very long. but what we saw was agencies looking for ways to soften the blow of what was the longest shutdown in u.s. history and now as this official put it this created more problems for employees and they are dealing with it more than a month after the shutdown is over. we did reach out to the agency and tsa tells cnn in a state...

Of the shutdown. during shutdowns people are intended to basically not receive a paycheck because it is not supposed to be comfortable, it is a way to ensure that the shutdown does not last very long. but what we saw was agencies looking for ways to soften the blow what was the longest shutdown in u.s. history. and now as this official put it, this created more problems for employees and they are dealing with it miles an hour a montit the shutdown is over. tsa tells cnn in a statement, of tsa's 60,000 employees, approximately 1,000 throughout the country require some sort of pay correction. an...

Considering the shutdown could have ended at any day. nonetheless, what is the timeline? when are people getting paid? >> we reached out to tsa about this whole issue and the agency does tell us that of the -- this is their statement, of the 60,000 employees, approximately 1,000 throughout the country require some sort of pay correction and they say they're working through that process right now but they don't give us a timeline so we don't know really the short answer is when everyone will get the back pay that they deserve and that they are owed. they point out, of their 60,000 employees, 1,...

Administrative mess. now the agency is working to make corrections in its system to reflect that employees had received a partial payment so that the balance owed to the employees is accurate. as one tsa employee put it, we saw agencies looking for ways to soften the blow for this very long shutdown, but they created more problems. we did reach out to the agency about all of this. they sent us a statement and the statement we have is put up on the screen and says in part, of tsa's 60,000 employees, approximately 1,000 throughout the country require some sort of pay correction. it is unclear, t...

Is, do people have an answer as to when they'll be paid? >> there is still no clear timeline of when all of these employees will get their complete back pay, which is disturbing, because we know many of these employees were in a financial crunch because they hadn't received paychecks. so that part is unclear. we did reach out to the agency and they told us in a statement of tsa's 60,000 employees, approximately 1,000 throughout the country require some sort of pay correction, and the agency says they're still working through all of this. so the short answer is we don't know when everyone will ...