Detailed text transcripts for TV channel - MSNBC - 20180916:06:26:00
You know you have to go to an official and ask for something that you really, really, really need and you kind of know, you think how it's going to go. >> i get emotional usually. i usually cry. it was really -- i would -- it just brings me to a sad place. >> you'd be sitting across the desk from somebody crying. >> oh, absolutely. >> and they wouldn't do anything for you? >> no. they could say i can't do anything for you probably. >> you need this document. this is what you need to provide. >> sorry. >> i have no way to get this document because i don't know my parent's name. i don't know my ...