True empowerment of the electricity consumer
True empowerment of the electricity consumer Updated: Updated: Without strong accountability provisions, the consumer protection rules will not guarantee better power supply quality Share Article Without strong accountability provisions, the consumer protection rules will not guarantee better power supply quality Did electricity consumers truly get “empowered” this December? This was the claim of the Union Power Ministry as the Electricity (Rights of Consumers) Rules, 2020 was promulgated in December, almost two years since the declaration of universal electrification. Issue of supply qu...