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Suggesting they were worried exactly what happened, us and others in the media looking at website not working. they were trying to find a better, more palatable way to tell people it is not working focusing on the pr there. cms officials pushed back on all this. in part they told me in a statement, we know now we underestimated the volume of users who would attempt to log on the system at the same time, and therefore our testing did not include performance testing at the volume we experienced at launch. what they're saying in the email traffic henry chao was saying the fear inside the white ho...

Drip, drip, drip. you will see that happen after this hearing and see sound bytes today that will feed the right wing cause. >> right. the thing we won't get is too many actual answers. we do have some quotes you brought up. you brought up henry chow and he will be an important person to testify, but according to reuters in written testimony that has just been posted, he will say we know that we under estimated the volume of user who is attempt to logon to the system at the same time. therefore our test degree not include performance testing at the volume we experienced at launch. we will cont...

Outage making it impossible for anyone to sign up. we gotbryani brianna keilar. >> reporter: a highlighted potential problems. raising redding flags like we don't have access to monitoring tools. not enough time and schedule to perform adequate performance testing and hub systems are intermittently unavailable. meaning the site quits working at times. yet, they weren't passed along to president obama. he didn't know there were problems until the site launched. >> well, i think it became clear fairly early on, the first couple of days? >> but not before that? >> reporter: when kathleen sebelius...

In your response, your agency's response to gao things were ready to go, we should have full confidence because when somebody uses the word extremely confident, it tells me you're extremely confident. second piece then, when we had the testimony from the witnesses last week, i asked them about the end-to-end testing and what the industry standard would be and they should it really should have been months, especially for a project of this magnitude, and yet we heard it was only two weeks. now, in august, gci told cms in their -- >> cgi. >> i'm sorry, cgi, thank you. on august 9th that there was...

That things were ready to go, we could have full confidence. because when someone uses the word extremely confident, it tells me your extremely confident. when we had testimony from the witnesses last week, i asked them about the end testing. and they said it should have been months, especially for a project of this magnitude and yet we heard it was only two weeks. now in august, gci told cms in their report -- >> cgi. >> i'm sorry. cgi. thank you. that august 9th there was not enough time in the schedule to conduct adequate performance testing. did that make its way all the way to you and do ...