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Order the va to cooperate with a congressional investigation that's under way. passing the va management accountability act in the senate will be another step. and in addition to that, the president needs to outline his vision. for how do we get to the bottom of the problems at the va and how do we make sure that those veterans are waiting for care get access to care sooner rather than later? if the waiting times at the va continue as they are, we've got to find a way to get veterans the care they need now. >> speaker of the house, should tell you, right off the top made the key remarks, and t...

We need to remove the entrenched bureaucracy. i think they've mismanaged the amount of funding they have, but i think they've also mischaracterized how much they'll need in the future. there's been a total failure across the board, and it's been that way for year after year after year. i'm almost exasperated. they need to understand, this isn't going to be over in a week. this could go on for years. and we need to finally make veterans issues a top priority for everyone. >> do you feel whether or not the focus on whether or not eric shinseki should resign puts a horizon on this problem, that i...

One is congressman jeff miller, head of the house veterans affairs committee. he had not previously called for general shinseki's resignation, even though he was critical of the agency during this scandal. today he called eric shinseki a good man who has served his country honorably but also who should resign immediately. he also called for eric holder to launch a criminal probe into the wait list manipulation. in the ig report today, the inspector general says where they are finding information about potentially criminal actions by members of the v.a., they are working with the department of ...

To the white house. >> and that was on the question, dennis, of whether getting rid of the head of the va would fall to someone who now has to learn the system and then try to fix it. i'm wondering if in arizona there is a sense among people familiar with the way the va runs that putting a new person at the top in washington would actually impact the systemic problems locally there in phoenix. >> i think you have to ask that question in the context of who would be the person they put in that spot, what qualifications they have, what integrity they have. then you also have to look at, are you t...

Times at the phoenix v.a. were reported to the national v.a., including 1400 veterans there waiting and waiting and waiting for care. even worse, 1700 veterans requested but were never scheduled to see a doctor, not even a wait list. >> this is a centipede. a lot more shoes will fall. >> reporter: there are similar abuse allegations nationwide. in a usa today opinion piece, shinseki called the allegations reprehensible. we are not waiting to set things straight. but waiting is not an option anyway. in a hearing wednesday night, the demands came rapid fire. >> i first call for the resignation o...