Detailed text transcripts for TV channel - CNN - 20170623:15:56:00
Sergeant telling about his story, his experience, and difficulties with the v. arrangemen a. stories you've heard time and time again in your reporting about problems with the v.a. do you get a sense, is it getting better? >> reporter: you know, there are signs it's getting better in some areas, in some pockets, kate, but i don't know this person's story. it's a story i've heard many, many times. i sat with a woman in chicago just in april. she was trying to make an appointment for her husband. on the phone half an hour and told her husband's eye doctor will take place in september. five month...
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