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Was the caller also the killer? if so, they now had his voice because earlier that caller left this phone message. >> hey, ken, this is robert. i talked to dave. he said when you get to -- >> reporter: detectives traced the prepaid cell from which the call came and went to the store where someone bought it. >> this phone was purchased with cash with no identifying information provided to the carrier. >> reporter: but the family did have a suggestion for the detectives, something they actually agreed on. he should look carefully at a man named david novak. yes, that david novak. remember novak'...

>> reporter: the day and time at which ken dolezsar was shot to death. was the caller also the killer? if so, they now had his voice because earlier that caller left this phone message. >> hey, ken, this is robert. i talked to dave. he said when you get to -- >> reporter: detectives traced the cell and went to the store where someone bought it. >> this phone was purchased with cash with no identifying information provided to the carrier. >> reporter: but the family did have a suggestion for the detectives, something they actually agreed on. he should look carefully at a man named david novak. ...

Because earlier that caller left this phone message. >> hey, ken, this is robert. i talked to dave. he said when you get to -- >> reporter: detectives traced the cell and went to the store where someone bought it. >> this phone was purchased with cash with no identifying information provided to the carrier. >> reporter: but the family did have a suggestion for the detectives, something they actually agreed on. he should look carefully at a man named david novak. yes, that david novak. remember novak's consulting business for prison-pound executives? guess what? >> dee mower was incarcerated in...

>> so now the coincidence you just couldn't make up. the very week carol left a phone message for dr. hampikian for help, idaho's innocence project had just taken on a new case, the case of the man convicted of killing carol's daughter, christopher tapp. the doctor called carol back. >> her words to me, i'll never forget, i just want to know what happened to my daughter. and, you know, it still brings the hair up on the back of my neck. the curious at first surprise you? >> the knowledge surprised me. she's turned all of that love and devotion for her daughter into a very careful record of thi...

If so, they now had his voice because earlier that caller left this phone message. >> hey, ken, this is robert. i talked to dave. he said when you get to -- >> reporter: detectives traced the cell and went to the store where someone bought it. >> this phone was purchased with cash with no identifying information provided to the carrier. >> reporter: but the family did have a suggestion for the detectives, something they actually agreed on. he should look carefully at a man named david novak. yes, that david novak. remember novak's consulting business for prison-pound executives? guess what? >>...