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Productivity tools, whether it is your calendar or setting reminders. with your g mail account. you have a whole suite of calendars. those sort of produck difficutis can be the difference. >> the next e-mail is from danielle. she writes, i put on quick book seminars and i am trying to set up a product list of unlimited e-mail and phone support. however, i am having trouble figuring out what to charge for this kind of service. how do i do that? >> this is a really simple question. go to a set of users. ask them what they would be willing to pay. don't give them any indication of what you are th...

You name it. constantly innovating and it's free. i think that can be the difference between really being in the weeds and being on top of it. >> being organized. >> totally organized. >> okay. the next e-mail is from danielle and she writes, i put on quickbook seminars and i'm trying to set up a product list of unlimited e-mail and phone support. however, i'm having trouble figuring out what to charge for this kind of service. how does she charge it? >> i think this is a simple question. go to a set of users, ask them what they'd be willing to pay. don't give they any indication of what you'r...

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