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>> carswell and the others stop burden from choking moon. another inmate grabs the radio and calls for help. >> you see them on the camera pick up the radio and say, "7 delta we need help." "7 delta we need help." which is really at that point the first alert to the rest of the staff that there's trouble in 7 delta. >> deputy lori garcia hears the distress call as she's going about her daily routine. >> it was transmission that was unlike what a deputy would transmit over the radio. so we knew that something wasn't right. we knew it had to have been an inmate. >> less than a minute later, depu...

Police fire shots at him just as he takes off again. other drivers flee for cover after dos santos is trapped between cars. the convict is arrested again. now, another run-in with police to add to the list. back in the united states, another confrontation with a convict. an inmate violently attacks a lone deputy working behind his desk. seconds later, other inmates rush in to try to save the struggling man. >> i just was stunned. i didn't know what to say or what to think. it's just not what i expected. >> it's november 2nd, 2009. orient road jail in tampa, florida. this is pod 7 delta, a me...

It's an open cell area with one deputy supervising 72 inmates who roam about the pod. the colonel oversees all jail systems and courts in hillsborough county. >> it sounds a little scary at first when you think about it, but we found it to be a highly successful management tool. if you violate the rules, you're moved to a higher level of confinement. >> it's 12:45 p.m., and they've just finished their lunch. out of nowhere, 24-year-old douglas burden charges detective 64-year-old kenneth moon and begins to strangle him. >> burden immediately went into what some people call rear naked choke. wh...

Dangerous people in this jail. >> but this time, these inmates, some accused of violent crimes, did something good. letters pour in for them from all over the world. >> you never seen inmates run to save an officer's life. we're in jail, committed a crime at one time or another. you know, we do have a heart, too. >> deputy moon has since retired. terrell carswell says he was well liked by everyone around the jail. >> moon was like a father to me. he helped inmates. he could deal with anybody. >> they respected this guy, and it's human nature to protect someone you respect and care about. if it...

>> carswell and the others stopped burden from choking moon. another inmate grabs the radio and calls for help. >> you see him on the camera pick up the radio and say "7 delta, we need help, 7 delta, we need help." which is really at that point the first alert to the rest of the staff that there's trouble in 7 delta. >> deputy lori garcia hears the distressed call as she's going about her daily routine. >> it was transmission that was unlike what a deputy would transmit over the radio. so we knew that something wasn't right. we knew it had to have been an inmate. >> less than a minute later, d...