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The food network and others are leaving her is it fair? it's reprehensible that anybody uses the "n" word we have heard oprah winfrey and bill cosby these are just as bad as the racist to use the "n" word. there is no use for the n word. pr standpoint and paula deen, the bigger thing in politics it's not the crime it's the coverup that gets you in trouble for paula deen it's not what she said but how she handled it it afterwards. >> what can thee so doo at this point? she has done this interview extremely emotional to say the least. you get the sense that she has become, you know, it's kind of...

The food network and others are leaving her is it fair? it's reprehensible that anybody uses the "n" word we have heard oprah winfrey and bill cosby these are just as bad as the racist to use the "n" word. there is no use for the n word. pr standpoint and paula deen, the bigger thing in politics it's not the crime it's the coverup that gets you in trouble for paula deen it's not what she said but how she handled it it afterwards. >> what can thee so doo at this point? she has done this interview extremely emotional to say the least. you get the sense that she has become, you know, it's kind of...

But i have to tell you that in all truth, i was very saddened today because yes, there clearly were mistakes made but let me say this, i know this woman's heart. i may not have always agreed with how she, you know, how she ran her business or the direction that it may have taken. clearly, there were mistakes made, but i do know this woman's heart -- >> and i think it's -- and we should point out she acknowledged making mistakes and was asking for forgive nls. she wasn't very specific. i'm wondering from a pr stand point, what do you make of how she handled this situation? because she first put...

Were mistakes made but let me say this, i know this woman's heart. i may not have always agreed with how she, you know, how she ran her business or the direction that it may have taken. clearly, there were mistakes made, but i do know this woman's heart -- >> and i think it's -- and we should point out she acknowledged making mistakes and was asking for forgiveness. she wasn't very specific. i'm wondering from a pr stand point, what do you make of how she handled this situation? because she first put out this oddly edited video that was then with drawn, you know, she agreed to go on the today ...

Was asking for forgiveness. she wasn't very specific. i'm wondering from a pr stand point, what do you make of how she handled this situation? because she first put out this oddly edited video that was then withdrawn, you know, she agreed to go on the today show and blew that off the last minute. she put out this oddly edited video and with drew that and put out another video and most people seeing that other video, it's sad no matter how you look at it. it's a sad situation and sad to watch this video. what do you make of the process? >> caller: the process was cringe worthy. it was not handl...