Page 33 - Prepayment Meter News Today : Breaking News, Live Updates & Top Stories | Vimarsana

With no heat, no light, no hot water, absolutely nothing. if you are in trouble, what can they do about it?— do about it? this is the point the citizen's advice _ do about it? this is the point the citizen's advice is _ do about it? this is the point the citizen's advice is trying - do about it? this is the point the citizen's advice is trying to - do about it? this is the point the| citizen's advice is trying to make. there are rules about these things. you are not supposed to be transferred directly onto a prepayment meter, for example, if you have long—term health problems are you rely ...

Through friday night and into saturday. that rain moving quite slowly across the eastern half of england through the day on saturday. behind that, spanish bank spells and it is going to stay windy. again temperatures in that rain between nine and i2 celsius. three tonight and into sunday, the area of low pressure passes close to the north of the uk, the white lines on isobar squeezing together so we are going to have some really strong wins. quite widely on sunday, some very heavy downpours with some thunder and hail is mixing in. wintry showers towards the north and temperatures of seven to n...

Not sure. some of them expire, they are only valid — not sure. some of them expire, they are only valid for— not sure. some of them expire, they are only valid for a _ not sure. some of them expire, they are only valid for a certain _ not sure. some of them expire, they are only valid for a certain period - are only valid for a certain period of time. so if you don't get some soon it will be too late.— soon it will be too late. yes, this is something. — soon it will be too late. yes, this is something, so _ soon it will be too late. yes, this is something, so i _ soon it will be too la...

Issues. these things combined, plus more and more customers desperately needing help, is creating a very difficult picture.— needing help, is creating a very difficult picture. what information do ou difficult picture. what information do you have? _ difficult picture. what information do you have? anecdotally - difficult picture. what information do you have? anecdotally there . difficult picture. what information i do you have? anecdotally there are reports of electricity all power companies changing smart metres to prepayment meters which, of course, are more expensive for people and ofte...

Now, what we are seeing across—the—board, i'd say, is the need for improvement. and the most important thing for me is making sure that when you apply for help as a customer, you are consistently treated by your company. so what we're finding, particularly with those fines you mentioned, is basically it's pot luck. you might get a good adviser that might help you, but you may also get someone who simply does not do the things that are needed. so let me give you an example of good practice and some of the things we had seen which are really concerning. so i have sat in on calls where compan...