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It's worth asking why Microsoft wants a new umbrella term of Viva, rather than relying on the familiarity of the Microsoft 365 brand?

PHOTO: The Art of Pics | Shutterstock The adage "when you have a hammer, everything looks like a nail" is certainly the case for enterprise collaboration. Collaboration product vendors often claim their products do it all, but the reality is collaboration comes in many forms and so far, one size fits none. The MIT Sloan Management Review article "Picking the Right Approach to Digital Collaboration" spotlighted two prevalent forms of organizational collaboration scenarios: teams-based activity between close colleagues and sporadic activities, when people look for answers and expertise across...

I've settled on five Microsoft areas that I'll be watching closely in the new year. I'm choosing these five because I think they'll have the biggest potential impact on business users in 2021. (I'm sure there are also a number of Microsoft gaming announcements that could be big in 2021, but -- happily -- that's outside my main focus here on ZDNet.) My five, in no particular order: MetaOS for the Mobile Masses Microsoft has an evolving strategy and foundational layer in the Microsoft 365 cloud space which is somewhat better known internally than externally. That initiative is known as "M...