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Detailed text transcripts for TV channel - CNN - 20110117:12:13:00

Here. that s the third quarter numbers. the question is how many consumers are going to make a switch permanently when they see the holes in the shelves, where the retailers are quick it say look at our less-expensive generic that does not have quality control problems, that is available. it s important to note, they re saying the stuff is not dangerous, actually. that s right. this was just a process of cleaning process, essentially. as they ve been going through their quality control, they have found this particular batch of stuff has been flagged. not up to their standards. no one has complained, no one has hurt this he don t think. but as you said, part of it is just the reputation. so it s kind of splitting hairs what the reason is but if it s recalled if you make a bottle of something that s supposed to make you better and you take it off the market, that s not good. today s martin luther king jr. day, and it may be a holiday, but it s no day off for kids in two s ....

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Detailed text transcripts for TV channel - CNN - 20110117:11:10:00

Tylenol, been drill, sudafed and sinutab, some 43 million separate bottles. the company is going through its quality control records because of a year now of quality control problems and says that these problems were distributed in the u.s., caribbean and brazil and they have not been reported to cause any problems. but because of the problems this company has had, they are taken these off the shelves. brand and reputation problems for this company have been coming for a year now. last january they had to recall a bunch of medicine over a moldy smell. then in may, that s what kiran was talking about, 40 different kinds of children s medicines pulled. in august, a contact lens recall. and in december, rolaids recalled over foreign materials. these are multiple kinds of problems, with multiple kinds of products all for johnson & johnson over the course of a year. what does it mean? they ve this sales plunge at the company. no surprise. ....

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