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As soon as Windows 11 hit general availability and started to be downloaded in ever increasing numbers we began seeing reports of problems with the new OS surfacing.
Being tech-savvy is a gift and a curse. When you know how to fix computers, you become "the computer person" for everyone you know. However, you can’t always troubleshoot in person. If you're using the same platform as the person you're helping—both on Windows or both on macOS—providing remote tech support is very simple, and you won't need to install any extra software. Helping someone on a different platform gets a bit trickier, but we'll give you the right tools for the job. Quick Assist: Windows 10 to Windows 10 Windows has two remote assistance tools built in to the operating syste...
How to Fix Someone's Computer When You Can't Visit Them While the global pandemic may not have changed your status as the go-to free tech support consultant for your family and group of friends, it’s probably limited how often you can visit them to fix laptops, phones, wifi networks, printers, and other gadgets. Fortunately for them, if not for you, it’s not that difficult to set up a remote troubleshooting session. Advertisement Arguably the best option for this is Chrome Remote Desktop. It’s free, it’s simple to use, and it works on just about any computer or mobile device. To get s...