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Police force. >> richter came down and said, hey, do you mind taking a look at this? i start looking for what we call low-hanging fruit. what's easily available. that's when i started digging through and finding the audio files. >> nobody had listened to the audio files before because investigators were so focused on finding video from the night nique disappeared. that's just what ford did at first too. >> i basically looked at the video in raw format, which is basically computer language. >> something was recorded there. >> yes. it just wouldn't play. >> eventually ford determined the screwed...

>> turns out the techie richter needed was just down the hall. corporal chris ford had been an i.t. guy before joining the police force. >> richter came down and said, hey, do you mind taking a look at this? i start looking for what we call low-hanging fruit. what's easily available. that's when i started digging through and finding the audio files. >> nobody had listened to the audio files before because investigators were so focused on finding video from the night nique disappeared. that's just what ford did at first too. >> i basically looked at the video in raw format, which is basically c...

Investigation? >> i think at the minimum we needed to redo it to see if technology had advanced. so i needed new forensic guys to look at the video, or whatever else he could find on the computer. >> turns out the techie richter needed was just down the hall. corporal chris ford had been an i.t. guy before joining the police force. >> richter came down and said, hey, do you mind taking a look at this? i start looking for what we call low-hanging fruit. what's easily available. that's when i started digging through and finding the audio files. >> nobody had listened to the audio files before be...

Technology had advanced. so i needed a new forensic guy to look at the video or whatever else he can find on the computer. >> reporter: turns out the techie richter needed was just down the hall. corporal chris ford had been an i.t. guy before joining the police force. >> richter just came down and said, hey, you mind taking a look at this? so i start looking for what we call low-hanging fruit. what's easily available? that was where i really started digging through and finding all these audio files. >> reporter: nobody had listened to the audio files before because investigators were so focus...

Get you to the next step in the investigation? >> i think at the minimum we needed to redo it to see if technology had advanced. i need a new forensic guy to look at the video or whatever else he could find on the computer. >> turns out the techie richter needed was just down the hall. corporal chris ford had been an i.t. guy before joining the police force. >> richter came down and said, hey, do you mind looking at this. i start looking for what we call low-hanging fruit. what's easily available. that's when i started digging through and finding the audio files. >> nobody had listened to the ...