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Air New Zealand scrambles to rebook Taylor Swift fans after cancellation

An Air New Zealand flight to Sydney carrying fans to a show on Taylor Swift’s Eras tour was cancelled after almost nine hours of delays. Flight NZ109 from...

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Christmas travel chaos: Holidaymakers to spend Christmas alone following flight cancellations

Weather has forced the cancellations or delays of multiple flights throughout the country this morning, with some passengers now set to spend Christmas alone...

Hokitika , New-zealand-general- , New-zealand , Auckland , Wellington , Nelson-airport , Ilona-hanne , Hugh-pearce , Air-new-zealand , New-zealand-head , Flight-operations-captain-hugh-pearce , Severe-thunderstorm-watch

Breakfast

the advice from just about every airport is check before you travel which is what they are saying here in liverpool, manchester and london airports. the problem was fixed within a few hours but they say it could take days for everything to be in the right place because you have planes in the wrong place, passengers in the wrong place and pilots in the wrong place. behind me, this is the departure hall at liverpool airport. that queue behind me is not for the check—in desk but the booking desk. that is people whose flights have been cancelled, significantly delayed, who decided they need to rebook. normally the queues go in the other direction. i chatted to people and they are resigned to the fact that they will have to find alternative arrangements this morning. the airlines, british airways talking about significant and unavoidable

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Verified Live

is full. every opportunity we are trying and we will now try and figure out where we sleep tonight and what we do tonight. a big problem we're facing is the of information and help. all you get is to go to the app and either cancel yourflight, get a refund or rebook. when you try and reboot it is a very archaic system that is not easy to understand, does not take you to the next available flight option, you literally have to go through day by day, selecting the different airports and that is quite stressful when you are trying to get home so all of the holiday relaxation has nowjust gone. all of the holiday relaxation has nowjust gone-— nowjust gone. you have our sympathies. _ nowjust gone. you have our sympathies, that _ nowjust gone. you have our sympathies, that does - nowjust gone. you have our| sympathies, that does sound nowjust gone. you have our - sympathies, that does sound like a particularly stressful end to a holiday but i really hope you are able to make it home without too much more stress. thank you. that is

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BBC News

flights and then you went on to book the hotel accommodation, then it really depends on the different terms conditions for your individual travel arrangements. as you said, some airlines are continuing to operate flights. however, they have also announced different policies in terms of whether passengers do or don't have to go on those flights if they wish to rebook, or move their flight to another date. so if you are due to travel and you booked everything separately, i would say, have a look at the information from your airline to find out if your flight is still going ahead and then discuss with them your options. if your flight has been cancelled, then you should be offered a chance to rebook for a later date or a chance to get you're a refund on the cost of that flight. and then you'll also need to look at what the policies are around your hotel accommodation, and i think i recommend checking out your travel insurance policies. 0k. and emma, you said that there might be other options offered to passengers if they've booked a package holiday, for example, to rhodes, and that's been now cancelled.

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ABC World News Tonight With David Muir

six days from now. it's ridiculous. >> reporter: ripple effects felt as far away as denver, where stranded families slept on cots overnight. while the faa is blaming the storms in the northeast, the ceo of united airlines is blaming the faa and staffing shortages. scott kirby writing the storms were "something that the faa has historically been able to manage," and that by slowing down departure and arrival rates over the weekend, "the faa frankly failed us." the faa in a statement saying, "we will always collaborate with anyone seriously willing to join us to solve a problem." >> the challenges that the faa has not just with staffing, but its technology systems are well known. they're real, the faa is trying to address this. they can't snap their fingers and create new air traffic controllers. it's just not that easy. >> reporter: and dave, because flights are more full now than ever before, it's even harder to rebook. the tsa is expected record

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CNN This Morning

i know that you became close and share some pictures with us when he became a us citizen, obviously a very important milestone in his life. he drove across country to watch a graduate college. i love the store, because it was your mom and him, they were going to fly, but the flight was canceled. can you tell us about it? >> it was just an instance where they were flying out from chicago to new york to watch the graduate. it was a really special day for a lot of reasons. my mom and i went to the same school. at the time my mom was very sick with cancer. i am the only child. it was a really big moment for her to be there. you can imagine the news was devastating for her in terms of the fly being canceled and not being able to rebook. in southern fashion they were not going to take no for an answer. they drove 16 hours overnight

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CNN Tonight

finally southwest is planning to return to normal operations friday. issuing a statement saying, with another holiday weekend full of important connections for our valued customers and employees we are eager to return to a state of normalcy. but today it is still chaos for southwest passengers. >> the anxiety level has become crazy. >> reporter: one of the country's biggest carriers canceling nearly 2400 flights thursday, capping a week of travel misery that stranded thousands more. >> that is very devastating. southwest actually booked me on a flight for january 2nd. my wedding is tomorrow. december 30th. >> reporter: soon to be married, katy was scheduled to fly out of st. louis with family for her own wedding but southwest's cancellations meant she had to miss meeting her fiance at the altar in belize. when southwest told her she may be able to rebook -- >> they did tell us that once it would go in the system it would not actually come to me. we wouldn't be able to book

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America Reports

looking for a vehicle or something like that and we just don't know about it yet. there's a couple things. either they were tracking him and they found him and took him into custody there or he could have potentially got pulled over at the same time they got the evidence. i don't know the details of that. he could have relatives there or he could have been fleeing to get as far away from that place as he possibly could. >> gillian: we are getting live drone footage into the newsroom. so you know it you're looking at, live footage of the suspect's home. it's not live. excuse me. it's prerecorded footage of the suspect's home in pennsylvania. jonathan, we've got to leave it there. we appreciate it. we'll bring you back at theirs any new developments. >> i'm sure there will be. >> one we went up to the counter to rebook, they told us there ws nothing they can do for

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MSNBC Reports

comes to these really, really packed days. so make sure you download the apps for all of the airlines, make sure you've got, you know, your points ready to go, in case you need to rebook. and right now you can go on southwest airlines page, and get the reimbursement, they're reimbursing for other airline tickets and reimbursing for hotels, for lodging, for transportation, so get that money back right now, because it is an our and as you heard from the secretary there, pete buttigieg, the government is watching to make sure southwest gets money back it their passengers. >> certainly a situation we will keep watching and hoping that people get their bags and get on those flights that are taking off. thank you very much, dasha burns. and still ahead, the latest on the multiple investigations surrounding republican congressman-elect george santos, after he admitted to quote embellishing his resume. plus, new witness transcripts out today from the january 6th committee.

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