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Proposing a new set of rules to help you avoid foreclosure. tell us about this. >> they have proposed new deals aimed at protecting home owners by mortgage servicers. these are the financial institutions that went as a go between and the banks themselves. they calligive the billing statements. they have to give clear monthly billing statements warn borrowers before interest rate hikes and actively help them avoid phobe closu-- foreclosure. the director said yesterday the proposal reflecting two basic comments and standards. no surprises and run arounds. the major failures in the industry shows...

Braking system. they are trying to fix gas pedal problems on millions of recalled cars. how much is this hurting toyota? cnn's kyung lah tells us about it. >> i'm going to give them an opportunity to prove himself. >> reporter: many loyal toyota owners battered by headlines of recalls and run-arounds now wary of a company they've trusted for decades, and here's why. number one, accusations the auto giant failed to come clean with customers about serious safety issues. according to cnnmoney.com, toyota knew and didn't tell you, at least not right away, with the flaw on its braking system on t...

Laugh. >> toyota was giving me the run arounds. they have snow answers for anything but they have excuses fist it's the pedal with the mat then the certain pedal that has the problems they tell you it's okay it's in your car but get in and drive it there's nothing we can do. we have to agree to disagree. >> did you really feel a sense of tension when you drove? did you feel like i am going to hit my gas pedal. >> i felt like i had to be aware of crashing my car into something or somebody or injuring myself or somebody else. i didn't feel like i had to worry about that. i think the way they are...

Laugh. >> toyota was giving me the run arounds. they have snow answers for anything but they have excuses fist it's the pedal with the mat then the certain pedal that has the problems they tell you it's okay it's in your car but get in and drive it there's nothing we can do. we have to agree to disagree. >> did you really feel a sense of tension when you drove? did you feel like i am going to hit my gas pedal. >> i felt like i had to be aware of crashing my car into something or somebody or injuring myself or somebody else. i didn't feel like i had to worry about that. i think the way they are...

Laugh. >> toyota was giving me the run arounds. they have snow answers for anything but they have excuses fist it's the pedal with the mat then the certain pedal that has the problems they tell you it's okay it's in your car but get in and drive it there's nothing we can do. we have to agree to disagree. >> did you really feel a sense of tension when you drove? did you feel like i am going to hit my gas pedal. >> i felt like i had to be aware of crashing my car into something or somebody or injuring myself or somebody else. i didn't feel like i had to worry about that. i think the way they are...