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The safety defect blamed for at least 13 deaths and 32 crashes. minutes ago in her opening statement before a senate transportation subcommittee, barra again apologized for gm, taking more than a decade to fix the ignition switch problem that caused engines to suddenly shut off and airbags to fail to deploy. >> sitting here today, i cannot tell you why it took years for a safety defect to be announced in that program, but i can tell you we will find out. when we have answers, we will be fully transparent with you, with our regulators, and with our customers. while i can't turn back the clock, ...

We have apologized, but that is just one step in the journey to resolve this. >> barra had an emotional meeting last night with 22 family members who lost loved ones in accidents tied to these ignition switches. the families will hold a news conference at 10:00 this morning. robert hillyerd, representing many families in a civil suit, sent barra and gm counsel a letter requesting a meeting with the families. he said that barra was very respectful and told them face to face she was sorry and assured them she would make things right n prepared testimony before the committee this is what she's ex...

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