Super member loyalty on the rise: Data
Loyalty among superannuation fund members is at a three-year high, with just 18% now intending to take their retirement savings elsewhere.
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Loyalty among superannuation fund members is at a three-year high, with just 18% now intending to take their retirement savings elsewhere.
While super funds' returns might have recovered, member satisfaction certainly hasn't. In fact, a new report shows it's fallen even further.
Roy Morgan's Superannuation Satisfaction report shows an overall decline in super fund satisfaction, but several funds have bucked the trend.
A survey of superannuation fund members found overall satisfaction has declined and more are considering changing funds.
Over half of employers are not aware of the Your Future, Your Super and ‘stapling’ legislative changes and there is room for super funds to improve on amplifying value and sharpening communication with members, according to a report.