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>> reporter: well, we have a prius here. this is advice for any toyota and for that matter really any car. what do you do if the accelerator seems to get stuck? how do you handle that situation? this is the advice from the experts and the folks that have been researching this problem. to begin with, the first piece of advice is to put both feet on the brake, and you don't pump the brake. you want to apply solid pressure to the brake. and at the same time, this is again assuming that the car is stuck with the gas pedal down, at the same time you want to move the shifter over to neutral. on a pr...

Mode and you feel you have to turn it off, the way to turn off a prius is to hold your finger on the power button, but you have to hold it there for about three seconds or so. and the danger of doing that is that with any car if you turn the car off, you risk losing some of your power steering, of course, or even power brakes. so that really has to be a last resort but, again, if our in a toyota or any car and the car seems to be stuck in accelerator, both feet on the brake, shift into neutral. again, if you have a typical old car just move the car into neutral with your old lever there, and t...

Two seconds were really bad. they were really bad. >> reporter: dr. hoffman says that he and his wife did practice what to do in case their prius got stuck, so let's go through some of those suggestions again for you. to begin with, it's not just a prius, could be any vehicle. first of all, you've got to put both feet on the brake, if you can, both feet. at the same time, try to move your car into neutral. on a prius, this is a new one, put the joystick here over to the left and you've got to hold it over there until it clicks into neutral. then you try to move your car over to the side of the...

The sudden acceleration, you want to brake hard and put the car into neutral. as someone pointed out, turning the car off, which is an instinct that some people might have, can actually cause more problems because you could lose power steering which would make it very hard to navigate in traffic. >> god, this stuff is so important to know, and you hope that these experiences are going to end soon and toyota is going to be able to figure this problem out. ben sherwood joining us tonight. again, the author of "survivors' club." ben, appreciate it. thank you. >> you got it, campbell. "larry kin...

I'm alive. i'm very happy with that reward, so i'm not here for anything n monetary. obviously i'm out a vehicle. so i have into intention of doing anything against toyota. i do feel that something needs to be done or this is going to continue to happen. i think every few days you have a chance of seeing a prius or a lexus or whatever is involved having this type of problem and there was a case, i believe in texas, kevin haggerty, which had a couple of attorneys called me about and that case, i guess, was very similar to mine. that gentleman even took his vehicle into the dealership in acceler...