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To tell the top officers this is the route they need to get to the go to the hospital, clear the route for them and even the second unit taking the second officer to the hospital say we will take them to a second hospital and he told them no, that's not a trauma unit, you don't want to go there. the knowledge he had in his city along with the description and location got out and you mentioned earlier the command he took saying stay off my air and i know we are going to touch on the but you described it perfectly, a heroic act. dan: that's important. you and i haven't dealt with munication radi...

Without the sense of panic he was telling people this needs to happen now but he never stammered over his words or lost his thought, his voice wasn't running faster than his feet could carry him and that's huge because if he gets on the air stammers start losing command of what he wants to say, it cost more time but he never reached where he panicked. dan: you are right and this is peak stress. you and i have been there in these circumstances. pupils dilate and rub what pressure goes up, you know how it is. description, it doesn't do us any good to get to a location or look at a location for a...

Without the sense of panic he was telling people this needs to happen now but he never stammered over his words or lost his thought, his voice wasn't running faster than his feet could carry him and that's huge because if he gets on the air stammers start losing command of what he wants to say, it cost more time but he never reached where he panicked. dan: you are right and this is peak stress. you and i have been there in these circumstances. pupils dilate and rub what pressure goes up, you know how it is. description, it doesn't do us any good to get to a location or look at a location for a...

Thanks for the dispatcher. he makes sure to get out the description right away. >> male black, blue jersey. i want a perimeter set up. dan: joining me not to talk about the hero, friend of mine, secret service agent. jeff, thank you for joining us. >> thanks for having me. dan: we've been friends a long time, we've worked together in the secret service and you know those three things matter. first, location. we were in the secret service and god for bid you had a sniper incident or something, you know as well as i do, all you need to do is scream location, get out loud enough and clearly and y...

Perimeter set up two blocks east, north . dan: piece-by-piece, the officer does something heroic, the focus on the location, location, location. you scream location in a rodeo radio, i promise you officers will show up. >> i kat officer down, ten -- one. 63000 -- officer down. sixty-three nfl. dan: location matters before anything. as long as they know exactly where to go. he clears the airway here because other officers have radios, too. if they step on someone, they are not going to hear so listen to them take command. >> stay off my air, stay off the air. officer down, officer down. dan: no...