Detailed text transcripts for TV channel - CNN - 20100811:13:39:00
Sort of volcano building inside them. jenna uses a technique, stop, walk and talk. basically, it is -- if you start to feel that volcano building, the magma flowing up from within, blow out the top of your head, stop. realize okay, i'm in a situation here where things could potentially get out of hand. you never make a good decision when you are emotional. the next is walk away. walkway from the situation. when steven slater could have done is instead of taking on that person just sort of walk away and say okay, i'm going to get myself away from the situation. then self-talk to take a moment a...
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