Service Level Objective News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Stay updated with breaking news from Service level objective. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.

Top News In Service Level Objective Today - Breaking & Trending Today

Background job queues and priorities may be the wrong path

I got this idea after reading the Reflections on GoodJob for Solid Queue from Ben Sheldon, who is the author of the excellent GoodJob. ....

Ben Sheldon , Nate Berkopec , Service Level , Solid Queue , Service Level Objective ,

Lies, Damned Lies And Call Center Statistics

It was Benjamin Disraeli who famously decried the three kinds of untruths – “lies, damned lies, and statistics”. And, as we know, middle managers (the good ones, anyway), have long been notorious for coming up with all kinds of statistics to tell exactly the story they want to tell. (Let me hasten to admit my own transgressions in this area). And, in recent years, as advances in desktop computing and open databases have made managers even more expert in this devious craft, it seems like a good time to level the playing field a bitfor the more senior executive whose college computing experience probably involved time-sharing on a mainframe the size of a Hyundai. Yes, I’m talking to you – the venerable executive who’s forgotten more about marketing than these young managers will ever know; whose quick gut decisions are consistently more spot-on than any business intelligence software or OLAP cubes can model. ....

Benjamin Disraeli , Service Level , Call Center Sizing On Required Idle Time , Different Call Centers , Service Level Objective , Atlantic City , Average Time , Average Speed , Speed To Answer , Three Very Different Call Centers , Level Objective , Call Profile , Agent Occupancy , Dialing Down , Service Level Objective Increases Agent , Call Center Sizing , Required Idle , Bringing It All , Call Reported ,