Oracle Research: 73% of Travelers More Likely to Choose Hotels Offering Self-Service Tech
According to a new research study, entitled “Hospitality in 2025: Automated, Intelligent… and More Personal,” 95% of people plan to travel in the next six months. However, many want to eliminate the ‘touch’ from the high touch industry they once knew. Nearly three-quarters (73%) of travelers want to use their mobile device to manage their hotel experience, including checking in and out, paying, ordering food, and more.