Detailed text transcripts for TV channel - CNN - 20100413:15:07:00
Talk to the hanson family. we don't have an answer here, the tennessee department of children's services reports that they didn't have contact with the hanson family. we don't know why the hanson family didn't report to that agency problems it was having with the child before putting the child on a plane alone to russia, correct? >> reporter: correct. we don't know really if this family tried to reach out. >> yes. >> reporter: if it was really struggling so severely with a child that seemed to have problems. the only indication is the family said they contacted a psychologist over the telephon...
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