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Complaints i'm sure like i have, they complain of burning in their sinuses, in their throat, lightheadedness, nausea, headaches. what is that? is that exposure to the toxic elements? >> regarding the symptoms that we're seeing, we don't have a good explanation. >> does it surprise you that there's not a good explanation, because what a lot of people are telling, are saying, is look, we're smelling the stuff, we don't feel well afterwards. we are exposed to this stuff. >> they do come in and we do evaluate them. and we do treat them. and assure that there hasn't been any ill effect from a chemi...

For both the state department and the pentagon. a retired u.s. admiral. john, this has become a major issue now for the president. is there a set protocol as far as you know for a president to follow when contacting the family of a fallen u.s. soldier, sailor, air man or marine. >> i don't think there's a set protocol. pre president handles this differently. obviously it looks like president trump has chosen he's going to make the phone calls and write letters. that's what a commander in chief should do is find a way to reach out to the families of fallen when and where he or she can. there's ...