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They made a mistake there, they did not fix the problem when they could have fixed it. >> aviation attorney bruce lambert ended up representing 40 of his fellow passengers in lawsuits against united. without admitting any wrongdoing, the airline did settle lawsuits for millions of dollars. >> as i told the lawyers for united, i would much prefer getting on an airplane where nothing happens and have no cases than being on an airplane that blows up at 23,000 feet and represent my fellow passengers. i'll make a deal with any airline i fly on. you get me there safely and i won't represent any pass...

Two years to perform the $2,000 per door upgrade at the airline's expense. when united 811 took off on february 24th, 1989 the deadline was a year away, and the problem was scheduled to be corrected by united two months after the accident. to this day, that angers passenger dick gutschall. seat 7c. >> there was a warning out by the faa that that door had a problem. united chose not to correct it. that's the only thing that really bothered me, because i still fly united. they made a mistake there, they did not fix the problem when they could have fixed it. >> aviation attorney bruce lambert end...