City maintains resilient payment ratio
The City’s 12 months moving average payment ratio of more than 97% shows that the majority of residents continue to pay their accounts. We thank our customers for their support and payments and we continue to improve our offering where required. Those who are struggling are encouraged to approach the City for help. 'The City has an annual payment ratio of 97,01% and a monthly payment ratio of 108,62% as at 31 March 2023. This indicates that the majority of Capetonians are able to pay their municipal accounts, and furthermore that residents trust in the City’s ability to manage...
Source: polity.org.za