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Meeting Customer Expectations with Agility & Empathy- Imperatives for CMOs in the New Decade

Meeting Customer Expectations with Agility & Empathy- Imperatives for CMOs in the New Decade
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Last Updated: Feb 23, 2021, 10:35 AM IST
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The changing business dynamics and challenges brought about by the pandemic have put the marketer’s role under a spotlight. With market volatility and reduced demand impacting revenues and profitability, it was empathy, agility and frugality of response that saw successful organizations through this period.
As we see new shoots of hope in the new year, businesses must introspect and rethink business models, sales channels, and delivery operations. Agility is an imperative, with planning in sprints rather than involving long-term commitment of resources.

Rajesh-kumar , Oracle , Microsoft , Regulatory-compliance , Delivery-models , Artificial-intelligence , Simplified-customer-experiences , Machine-learning , Full-pioneers , Automation-blog , Uipath , ராஜேஷ்-குமார்