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Affecting online enrollment but the question now is were there red flags that something was wrong before the website even launched? cnn's jim acosta is live in washington with the latest. what do we know about this? >> reporter: chris, what we know is administration officials are being hush hush about who's being brought in to fix the health care website and how long it will take. there is one thing the white house will acknowledge and that is they've got a big problem. the way administration officials describe it, the so-called tech surge to fix the obama care website sounds like a top secret...

Senior white house correspondent jim acosta is here with the latest. good morning, jim. >> reporter: good morning, kate. right now the white house is not saying who is being brought in to fix the obama care website glitches or how long it will take. one thing the administration is being up front is that they have a big problem on their hands. the way administration officials describe it, the so-called tech surge to fix the obama care website sounds like a top secret mission with an all-star team of i.t. specialists parachuting in from across the country. >> nobody's madder than me about the fa...

>> nobody's madder than me about frankly, at worst case -- could the fact that the website isn't be a really good case -- we can working as well as it should. do a lot of this for the federal which means it's going to get government. we've been doing this for years. fixed. >> reporter: one question is 20 million americans came to whether warning signs were e-health long before the missed. washington post reports the site affordable care act was in this crashed days before it was implementation stage. there are ways to do this. launched during a simulation look, carol, i believe they're test in...